Playbooks & Pathways


I cannot put it more simply than this: Alex is one of the smartest and most competent people I have ever worked with. His comprehension of how to apply truly agile methods and processes to rapidly implement, and most importantly to rapidly scale a software and services business is world class, but it is his personal nature and his skills with people that make him both a joy to work with and a friendship to relish. He comes with my highest recommendation. (For what it is worth I routinely avoid writing LinkedIn recommendations, this is probably only the third I have ever written. This guy just deserves it!)

Rich Arnold (Ed: Founding CFO of Charles Schwab)
(Board Member and Advisor to Early Stage Technology Companies)

Alex is one of the wise men in organizational transformation. His deep understanding of complex human systems generated new perspectives and insights in the work we did together at Paypal, and helped me develop my own approach to Agile transformations. His guidance as a master Agile Coach stays with me to this day. I still seek out his counsel when I am exploring ways to deal with significant leadership challenges. I have observed him navigate difficult situations, and leave people feeling more connected, and able to deal with their own problems. His quiet, humble style never shirks from presenting reality, holding people around him to their own authentic selves. I count my time working with him as profoundly developmental and wholeheartedly recommend him.

Ewan O'Leary (Enterprise Agile Coach)

"I had the pleasure of working with Alex on a large scale Agile transformation engagement. Alex practices what he preaches and led us by example. He exemplifies partnership and teamwork and left a lasting positive impact on our organization. I would highly recommend Alex for your large scale transformation."

Meeta Vyas (Enterprise Agile Coach)

"Alex introduced a team of coaches, that I was a part of, to the concept of Playbooks and Pathways in a large enterprise coaching engagement. Through this work I experienced their ability to get directly to the core of what a group of people are struggling with and help them see the impediments that were holding them back. The coaching team which was operating on a roll-out the playbook, stimulus package driven approach, started operating from a help the business owner close the performance gaps and meet their goals. Our eyes were opened to how we were viewing our customers as “problems” and we started to see what they were struggling with. This lead to business owners requesting our help instead of asking us to go away and leave them alone."

Wes Williams (Enterprise Agile Coach)

"As an Agile coach I've seen good Agile Transformations and not so good Agile Transformations.  Sadly many, many more of the latter where it's not the organization that is transformed by Agile and achieves phenomenal performance, but instead the organization transforms Agile into something it's not and then blames Agile for failure.  I was sick of this, and frustrated, until I met and worked with Scott and Alex.

Scott and Alex between them have the capacity for bringing about radical business transformation.  I worked with them both at PayPal then in an ongoing coaching circle with coaches working in many organizations.  Alex is a master of modeling business structure and process with simplicity and clarity, Scott has the ability to lead business people to the source of creating their own success.  Both of them have the remarkable ability to see and sense what's occurring in the space between people, between teams, and throughout organizations that's invisibly undermining effectiveness - and then transforming it, causing results, increasing performance, and improving organizational health.  Said another way, they are fitness trainers for organizations! I've seen them:

  • Bring clarity and purpose to strategic plans, mitigating the risk of millions of dollars being wasted
  • Help organizations distinguish practical categories of investment, allowing fine tuning of financial planning, hitherto out of control
  • Have teams that were at war and producing no results suddenly see how to collaborate and achieve "impossible" work swiftly
  • Reveal performance gaps and distinguish what was working in the past, but not in the present, and what was needed to be created to cause breakthrough effectiveness

Most importantly, they can teach all this to others.  I thought I was a good coach until I met them! They taught me what an authentically good coach actually can do to prepare the soil in which the seeds of Agile can flourish and bear the delicious and nutritious fruit we're all after."

Andrew Webster  (Enterprise, Executive, and Personal Agile Transformation Coach, Trainer, Chief Cook and Bottle-Washer)

How We Work

We are experts in reducing time to market and in the process creating unstoppable teams. Ready to Find out More?